Privacy Policy

Last updated: January 2025

Introduction

RAD Nutrition ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address when you make a purchase or book a consultation
  • Health Information: Health-related information you provide during consultations (handled with strict confidentiality)
  • Payment Information: Payment details are processed securely through Stripe and are not stored on our servers
  • Usage Data: Information about how you use our website

How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Provide nutritional therapy consultations
  • Send order confirmations and updates
  • Respond to your enquiries
  • Improve our services
  • Send marketing communications (only with your consent)

Data Security

We implement appropriate security measures to protect your personal information. Payment transactions are encrypted using SSL technology and processed through Stripe, a PCI-compliant payment processor.

Health Information Confidentiality

Any health information shared during consultations is treated with the utmost confidentiality in accordance with professional standards. We will never share your health information with third parties without your explicit consent, except where required by law.

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • Cloudflare: Website hosting and security

These services have their own privacy policies governing their use of your data.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected]